THE MAGIC OF MEDIATION

We are blessed to be living at such a time as now. The world over, there is a clear movement from adversarial and violent to nonviolent and collaborative resolution of conflicts. Governments and courts are investing in mediation not just as a way of de-clogging the courts, but of pursuing a higher philosophy and method that saves relationships, time and money.

This book comes to prepare those who are flowing with this global shift. It provides a quick and easy orientation to anyone wanting to know how to practice as a mediator, formally or informally. It contains the main skills, techniques and attitudes required to practice as a mediator including listening, communication, reframing, questioning, caucusing and emotional intelligence. The book also addresses key issues that face a mediator and could hamper her effectiveness such as unpreparedness, cultural influences, bias & prejudice, party's emotional status including loss & grief, power dynamics and others.

The book is simple and readable, yet, introduces the reader to deeper concepts such as spirituality of mediation and multiparty mediation. It is useful to both starters as well as experienced mediators. It is worth your reading and will provoke you to navigate through issues that would hinder you from being the best mediator you could be to your clients.